A Geographic Information System (GIS) is a powerful tool for local governments to streamline operations, improve planning, and make data-driven decisions. The key functions of GIS can allow municipalities to uncover deep insights into patterns, relationships, trends, and can facilitate decision-making for public services, infrastructure planning, and resource management. However, before making the decision to implement GIS software, city and town managers must carefully plan and consider these five essential steps to ensure a successful rollout.
- Lay Your Foundation: Data Acquisition
GIS is only as effective as the data it uses. Municipalities must start by identifying and acquiring relevant data. Acquiring this information can often be done through third-party sources. For example, in Canada the National Roads Network contains a digital representation of Canada’s roads information such as street names, types, and address ranges, whereas local governments in the United States may reference the USGS National Transportation Dataset as a starting point. Provincial and county authorities for data on infrastructure, natural resources, and land use are also great tools for municipalities initiating Step 1.
Roads, water, and sewer systems are critical for most towns, and ensuring you have accurate and comprehensive datasets in these areas is essential. The data that is obtained at this phase will set the stage for the structure of your municipality’s GIS.
- Define Your Objectives
Before diving into GIS implementation, take the time to understand what GIS can do and how it aligns with your municipality’s specific goal. A needs assessment will help define what your team wants to achieve – whether it’s improved land use planning, better management of parks and recreation facilities, or a more detailed view of your water and sewer systems.
By evaluating your objectives, you can determine what data is most relevant and ensure that your GIS investment aligns with your municipality’s specific needs. Building this understanding early and combining that with strong data will be critical for effective and targeted implementation.
- Choosing the Right Solution
Once you have clear objectives, it’s time to choose the GIS software that best suits your municipality’s needs. Research options thoroughly, keeping budget, scalability, and functionality in mind. Engaging with your local authorities or organizations already using GIS can provide valuable insights and expertise.
When selecting software, consider whether an open-source GIS might suit your needs or if a proprietary solution with added features and support is worth the investment. Remember, the right choice depends on your specific use, staff expertise, and long-term goals.
PSD Citywide’s GIS solution is designed specifically for municipalities, and can consolidate all of your organization’s data in one secure location accessible on the web or our mobile app. These key features make our software simple and accessible, both important attributes for municipalities who are new to GIS.
- Learn from Others
Smaller municipalities can benefit from the experience of their neighbors. Reach out to surrounding cities or towns to learn about their GIS implementations. Remember that what works for larger cities may not be best suited for smaller communities.
Open and honest conversations with neighboring municipalities who have similar considerations can reveal best practices, potential pitfalls, and opportunities for collaboration such as sharing data or co-investing in resources. This exchange of knowledge ensures you approach implementation with a realistic perspective tailored to your local context.
- Engage Stakeholders: Building Support Early
One of the biggest challenges when implementing any new systems is overcoming resistance to change. To prevent this, ensure that key stakeholders – including senior management, staff, and community leaders – are involved in the process from the start.
Transparency is critical. Keep everyone informed about the benefits of GIS, the changes it may bring, and the timeline for implementation. Regular engagement ensures that everyone understands the value of the project and are less likely to oppose it. Change is inevitable, but proactive communication can help smooth the transition.
Conclusion
Implementing GIS software in a municipality requires careful planning, collaboration, and stakeholder engagement. By focusing on data acquisition, understanding your needs, selecting the right software, learning from others, and maintaining open communication, city and town managers can ensure a smooth transition to GIS and unlock its full potential.
GIS is more than a mapping tool; it is a strategic asset that transforms how local governments manage their resources and deliver services. Take the first step today and see the difference GIS can make for your community.
