Articles

How Municipalities Can Expand Revenue Using Data-Driven Strategies
Key Takeaways: Who: City managers, municipal finance officers, and Public Works leaders seeking sustainable funding What: Innovative revenue strategies beyond traditional property taxes (vacancy taxes,

How to Make Predictive Maintenance Part of Daily Public Works Operations
Key Takeaways: Who: Public Works & municipal asset management teams What: A practical framework for embedding predictive maintenance into daily operations Benefit: Reduce reactive work

How to Choose a Digital Citizen Portal That Reduces Municipal Workload
Key Takeaways Who: Municipal leaders, clerks, and Public Works teams evaluating digital citizen engagement tools. What: Comparing embedded online forms (iframes) with digital citizen portals

How to Incorporate Levels of Service into your Asset Management Plan
Key Takeaways: Who: Municipal asset managers, Public Works leaders, and city managers What: A structured approach to defining, measuring, and improving Levels of Service (LOS)

GIS for Urban Parks and Recreation Management
Key Takeaways: Who: Municipal leaders, City Managers, and Parks & Recreation teams What: Using GIS integrated with asset and maintenance management systems Benefit: Improve park access, automate maintenance,

Build Your Career with PSD Citywide’s Career Framework
Key Takeaways: Who: Ambitious professionals seeking structured career growth in public sector SaaS What: PSD Citywide’s Career Framework with 3 flexible pathways (Organizational Contributor, Professional

Digital Work Order Management for Public Works
Key Takeaways: Who: Public Works and fleet teams struggling with paper-based processes and limited resources What: Digital work order management that replaces manual paperwork with

How Citywide Software Enhances 811 Ticket Management Workflows
Key Takeaways: Who: Public Works teams and municipal utility departments managing excavation workflows What: An 811 ticket management system integration that brings locate tickets directly

How to Choose Open Source GIS Software for Public Sector Success
Key Takeaways Who: This guide is for public sector IT directors, facility managers, and municipal leaders evaluating GIS software options What: It explains what

GIS vs Asset Management for Municipalities: What Sets Them Apart?
Key Takeaways Who: Municipal leaders, Public Works teams, asset managers What: Clarifies the difference between GIS and Asset Management, and why both are needed Benefit:

The Impact of Climate Change on the Great Lakes
How Can Municipalities Prepare Great Lakes Infrastructure for Climate Change Impacts? Key Takeaways: Who: Municipal leaders, engineers, and asset managers in the Great Lakes region What:

Turning Facility Guidelines into Digital Workflows
Why Standardization Matters for Facility Operations In facility management, standardization means creating consistent, repeatable procedures that ensure every technician performs maintenance the same way, regardless