Citywide Permitting.

Make managing your permits and associated billing activities easy with user-friendly software that's customizable to your needs.

Learn More

Revolutionize your organization's permit management with our web-based system.

Say goodbye to manual work

Eliminate paper documents and manual processes to save time and improve team collaboration.

Enhance citizen communication

Allow your citizens to quickly submit permit applications and seamlessly process payments online.

Improve the inspection process

Let remote staff access all permit information, including property records, easily while on the road.

Best-in-class implementation

Our team is here for you through the entire process, including legacy data and post-implementation support.

Backed by Experience

Billion in
Assets Managed
$ 0 +
Work Orders
Issued Annually
0 +
Service Requests
Managed Annually
0 +

Key Features

Centralize your
permits

Manage permit and inspection data, as well as associated costs in one secured location for better data management.

Schedule and track inspections

View inspection details online or via a mobile app. Enable your field staff to schedule and control their inspections remotely.

Access real-time information

Equip your team with real-time data for improved task management. Access zoning information, addresses, and more.

Manage permit fees and billing

Handle all permit and refundable fees, development charges, and billing activities in one location.

Record reviews
and tasks

Quickly view task lists, property records, previous violations, and past inspection results to simplify the inspection process.

Build tailored
reports

Create standard or custom reports by permit types and more for easy data retrieval and information analysis.

Municipal employee outdoors using mobile phone.

e-Permits

Consider adding our e-Permits feature which allows your residents to visit your website and submit their permit applications easily online.

  • Efficient collection form on your website
  • Smart reference numbers generated for you and your applicants
  • Pre-calculated fees for quick processing
  • Email notifications to track permits

Permits Mobile

Streamline your permit and inspection management from anywhere using your iOS or Android device. 

  • View daily inspector schedule
  • Access all past inspection information 
  • Pass or fail a permit in the field 
  • Attach photos and notes
Available on the Apple App Store image.
Get it on Google Play store image.
Mobile phone with Citywide Permits mobile app on screen.
“PSD Citywide has allowed me to significantly expedite the time taken to report on building permit activity within the municipality, track building permits and enforcement activity and access information with only a few clicks. It has been a great time saver. The team at PSD are consistently making advancements to the program to assist their clients.”
Jason Simpson
Jason SimpsonCity of Thorold, ON
“E-permitting will be a game changer moving forward, especially given the pandemic and the need for remote capabilities.”
Jonathan DeWeerd
Jonathan DeWeerdCity of Stratford, ON
“Using PSD Citywide to track permits is amazing! In 2 seconds I was able to see if an area was already occupied by other contractors or had other works occurring and see what all those other works in the area were. This is going to be such a big help!”
Kaley Harkins
Kaley HarkinsTown of Caledon, ON
Previous
Next

A plan tailored for you.

  • Stage 1: Submit Application
  • Stage 2: Review & Approve Application
  • Stage 3: Issue Permit
  • Stage 4: Manage Inspections
  • Stage 5: Grant Occupancy
  • Stage 6: Close Permit

Effective communication is imperative for local governments.

Clarity is not a luxury, but a necessity to ensure that information is accurately disseminated and understood. Contact us to learn more.

Latest Insights