Asset Management is More Than Maintenance
eBooks and Studies Download your free copy today Asset Management is More Than Maintenance Go beyond Maintenance Management. Discover what Asset Management means and how it can revolutionize your municipal
Software Solutions >Maintenance Management Software
Citywide Maintenance
Maintenance Management
A cloud-based computerized maintenance management system (CMMS) offering more efficient handling of service requests, work orders, preventative maintenance, and inspections across every department, both in the office and in the field.
Software Solutions >Maintenance Management Software
Citywide Maintenance
Maintenance Management
A cloud-based computerized maintenance management system (CMMS) offering more efficient handling of service requests, work orders, preventative maintenance, and inspections across every department, both in the office and in the field.
Computerized Maintenance Management System (CMMS)
A Truly Unified CMMS Platform.
Citywide Maintenance is part of the cloud-based Citywide Platform, enabling real-time data sharing with the asset management tools offered by Citywide Assets and the mapping capabilities of Citywide GIS. This greatly enhances operational efficiency and decision making without expensive integrations.
It also comes with a Customer Portal that streamlines inbound requests and provides greater transparency with citizens. The Citywide Platform delivers a cost-effective and scalable solution for seamless collaboration across all teams, departments, and citizens.
It also comes with a Customer Portal that streamlines inbound requests and provides greater transparency with citizens. The Citywide Platform delivers a cost-effective and scalable solution for seamless collaboration across all teams, departments, and citizens
Supporting Clients Across North America.
Maintenance Resource Planning Software
Manage Resources
More Efficiently.
Classify work orders and preventative maintenance activities using custom processes and checklists to standardize team-wide workflows. Set automated alerts and notifications, calculate future resource needs, assign resources to specific work orders, and track all associated costs, in real-time.
Work Order Inspection Software
Minimize Liability
From Inspections.
Minimize your liability from work orders with accurate, detailed, and well-organized inspection reports. Classify and customize work orders to enhance your ability to document and retrieve data for inspection records and statuses.
A Solution Built for Every Department.
Service Request Software
Enhance Overall
Customer Service.
Improve response times to customer requests both in-person and online. Tag service requests to each department or team and establish automated workflows to quickly evaluate, assign and schedule related work orders. Automated communication workflows post work order ensure every customer is promptly notified when the issue is resolved.
Maintenance Operations Software
Improve Operations
with Rich Reporting.
Access dashboards and generate data-rich reports to pinpoint areas for improvement and streamline future service delivery. Analyze current performance, identify failures, and make informed decisions for all maintenance events – ensuring better allocation of time, labor, and materials.
Enhanced Features
Maintenance Route Patrol Software
Citywide Route Patrol
Streamline your Patrols
Automatically manage routine patrols of road, sidewalk, and trail assets and track compliance with maintenance standards.
- Improve overall route scheduling to optimize efficiency.
- Automate work orders and service requests while also tracking deficiencies in the field.
- Generate detailed reports for each of your patrols to document compliance.
Citizen Request Portal
Citywide Customer Portal
Stay connected with those you serve.
The Citywide Customer Portal allows your citizens to easily submit service requests online
- Improve citizen engagement and communication.
- Reduce overall phone call volumes and allow citizens to submit requests at any time.
- Automated workflows ensure inbound service requests are properly routed to the right individuals or teams.
Leading Work Order Management App
Real-time Management in the Field.
- Save time and improve productivity by collecting data on-the-go
- Update attributes
- Condition assessments
- Upload photos
Latest Maintenance Management Insights.
Maintenance Management Case Study
Southwest Middlesex
Effective tracking of these patrols and the documentation of essential information are vital for smooth municipal operations. The Municipality of Southwest Middlesex embraced Citywide Route Patrol, an enhanced feature of the Citywide Maintenance solution, and transitioned from their previous paper-based system to a sophisticated route management software solution.
Maintenance Management Software Implementation
Start Your Maintenance Journey Today!
Our team of experienced advisors and software implementation specialists are here to help you. Complete the form below to schedule a needs assessment call and start your maintenance journey today!
