Case Study

Case Study: Meadow Lake

The Transformation of a Public Works Department

Cover image of Meadow Lake case study.

The City of Meadow Lake, located in Northwestern Saskatchewan, is a thriving community with over 6,000 citizens. The City has experienced consistent population growth, driven by the agricultural, energy, and oil industries. With over 5,500 capital assets and counting, the City faced the challenge of managing its assets effectively and recognized the need to transform its public works department to meet the demands of its expanding community.

882 Issued Work Orders

In 2018, Meadow Lake issued 882 work orders with the Citywide Software solution, demonstrating the municipality’s rapid adoption and the positive results it obtained.

Informed Decision Making

Using Citywide Assets and Maintenance The City realized they're importance in informing decisions regarding maintenance and infrastructure investments became evident.

An Organized and Fast Process

The Public Works Clerk notes that the Citywide Maintenance solution streamlines service requests into work orders has allowed for a much more organized department.

In 2018, Meadow Lake issued 882 work orders with the Citywide Software solution, compared to 193 in 2017, clearly demonstrating the municipality’s rapid adoption of the tool and the positive results it obtained.