Annual Savings From $5,000 to $8,000
The Municipality is able to respond promptly to phone calls or customer complaints and get recall for any future litigation, limiting risk.
Access to a Wealth of Information
Staff can provide accurate, time-stamped data on road conditions, deficiency recordings, and their resolutions, all in alignment with minimum maintenance standards.
Enhances Overall Service
Delivery
Work orders and service requests generated within Route Patrol seamlessly feed into their maintenance system, ensuring that no citizen concern goes unattended.
Effective tracking of these patrols and the documentation of essential information are vital for smooth municipal operations. The Municipality of Southwest Middlesex embraced Citywide Route Patrol, an enhanced feature of the Citywide Maintenance solution, and transitioned from their previous paper-based system to a sophisticated route management software solution.
“Route Patrol gives staff all the information on each file and that is invaluable for the Municipality’s overarching operations.”