Article

Using Technology to Streamline Encroachment Permit Management

PSD Citywide

Share on

Managing encroachment permits can be a complex and time-consuming task for municipalities. Unlike building permits, which typically involve a structured approval process for new construction, encroachment permits govern the use of public property by private individuals or businesses. These permits cover everything from sidewalk patios to utility work, ensuring that public spaces remain accessible and safe while balancing economic and community interests. 

How Encroachment Permits Differ

Encroachment permits require more attention and oversight than standard building permits because they impact public spaces and infrastructure. While building permits primarily focus on compliance with zoning regulations and structural integrity, encroachment permits involve additional considerations such as traffic control, liability insurance, and utility mapping. Their management involves coordination between multiple municipal departments, field inspections, and ongoing monitoring of compliance. 

Due to their broader impact, encroachment permits often demand more detailed documentation and ongoing monitoring to maintain compliance for municipal regulations. For many municipalities, managing encroachment permits using spreadsheets, emails, and manual paperwork creates inefficiencies, increases the risk of errors, and leads to delays in approvals. Luckily, technology exists to streamline and simplify encroachment permit management.

Key Requirements for Encroachment Permits

The specific requirements for an encroachment permit will vary by municipality, but applicants should generally be prepared to provide the following:

  • Proof of Insurance Coverage: This is necessary to protect both the municipality and the permit holder from liability in case of accidents, property damage, or injuries related to the permitted work. 
  • Detailed Plan and Key Map: A comprehensive plan showing the exact work zone, proposed improvements, and any underground utilities. The key map provides a broader view of the project’s location and extent. 
  • Traffic Control Plan (TCP): A document outlining how traffic, including vehicles, bicycles, pedestrians, and mobility devices, will be safely directed around the work zone using temporary signage, cones and flaggers. 
  • Business and Contractor Licenses: Businesses applying for an encroachment permit must hold a valid license, and in some cases, a contractor license may also be required. 
  • Compliance with Municipal Policies: Applicants must adhere to construction standards, and follow the city’s specific barricade policy and other standard conditions. 

Simplifying Encroachment Permit Management with Citywide Permitting

Citywide Permitting is a customizable digital solution that allows municipalities to centralize and automate the management of encroachment permits. This software streamlines the process from application to approval, ensuring transparency and efficiency.

Key Benefits of Using PSD Citywide for Encroachment Permits

  • Centralized Data Management: All permit and inspection records, associated costs, and payments are stored in one secure, user-friendly location, eliminating the need for disconnected spreadsheets and paper records.
  • Automated Workflows: The system allows municipalities to customize workflows based on permit types, required documents, fees, and approvals. This means fewer administrative bottlenecks and a more consistent approach to managing encroachment permits.
  • Real-Time Tracking and Mobile Accessibility: Field staff can schedule and complete inspections using the Citywide Permitting Mobile app, ensuring that all relevant data is captured in real-time and can be accessed from anywhere.
  • GIS Mapping Integration: Visualize permits and inspections on an interactive map, making it easier to understand how encroachments impact municipal assets and public spaces.
  • Online Application Portal: Citizens and businesses can submit applications online, reducing in-person visits and manual data entry for municipal staff.
  • Seamless Reporting and Compliance Monitoring: Municipalities can generate standard or custom reports on encroachment permits, tracking key metrics such as approval times, fee collection, and compliance status.

A Smarter Approach to Encroachment Permit Management

By using ePermitting software, municipalities can reduce administrative workload, improve permit tracking, and enhance public trust through greater transparency and efficiency. Say goodbye to manual processes and hello to a streamlined, digital solution designed for modern municipal management. 

Learn more about how Citywide Permitting can transform your encroachment permit management today.

More Articles

Planning & Permits

Exploring Permitting Laws Across America

Permitting is an essential step in building sustainable, safe communities. The permitting process is the formal procedure that government agencies and municipalities use to evaluate