This document explains PSD Citywide’s policies for the collection, use, and disclosure of personal information.

WHAT WE COLLECT

PSD Citywide collects information by various methods including information actively provided by its sales and customer service team, its customers, and information arising from customer surveys and general feedback.

The types of personal information we collect include name, contact information, identification information, and credit information. Credit card information is used for billing purposes only. We may record calls to or from our customer service team for purposes of accuracy, training and quality assurance.

HOW WE USE THIS INFORMATION

This information is used to support the delivery of our products and services and allow us to support clients with appropriate customer service, accounting, billing, collections, and the marketing of other products.

At times, we may aggregate or anonymize this data, which will not be linked to any individuals, for various other uses. The identity of our clients is not considered personal or confidential information, and we may disclose that information for sales and marketing purposes.

WHO WE SHARE THIS INFORMATION WITH

PSD does not share personal information with any third parties except as disclosed in this policy. PSD Citywide may provide personal information to our expert services team, subcontractors, and professional advisors (which shall be bound by privacy obligations) to assist in the delivery of our products and services.

STORAGE

Personal information may be stored via a combination of paper and electronic documents. They are protected by security measures appropriate to the nature of the information.

COOKIES

Cookies are a feature enabled for the convenience of our website users. They are used to simplify access to our online services. Cookies automatically authenticate a user. A user can disable cookies in their web browser settings, however this may require them to manually authenticate themselves upon each visit to the PSD Citywide website. Cookies also track user visits and assist with improving the overall user experience.

3^RD PARTY WEBSITES

At times, our website pages will contain links to information at other Web sites. When you click on one of these links, you are moving to another website. We encourage you to read the privacy policies of these linked sites as their privacy policy may differ from ours.

GENERAL

Our privacy policy may be revised on occasion. If such revisions affect how PSD Citywide uses or discloses personal information, in a material way, PSD Citywide will request consent.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any legislation in effect from time to time.

OPT-OUT

If at any time you would like to discontinue e-mail communication from PSD Citywide please notify us via our Contact Us page, via email ([email protected]), or in writing to our address below.

CONTACT US

PSD Citywide Inc.
148 Fullarton Street, 9th Floor
London, ON  N6A 5P3
Phone: 519-690-2565
Email:  [email protected]

Last updated June 2, 2021