Software Solutions >Maintenance Management Software
Software Solutions >Maintenance Management Software
Citywide Maintenance is part of the cloud-based Citywide Platform, enabling real-time data sharing with the asset management tools offered by Citywide Assets and the mapping capabilities of Citywide GIS. This greatly enhances operational efficiency and decision making without expensive integrations.
It also comes with a Customer Portal that streamlines inbound requests and provides greater transparency with citizens. The Citywide Platform delivers a cost-effective and scalable solution for seamless collaboration across all teams, departments, and citizens.
It also comes with a Customer Portal that streamlines inbound requests and provides greater transparency with citizens. The Citywide Platform delivers a cost-effective and scalable solution for seamless collaboration across all teams, departments, and citizens
Classify work orders and preventative maintenance activities using custom processes and checklists to standardize team-wide workflows. Set automated alerts and notifications, calculate future resource needs, assign resources to specific work orders, and track all associated costs, in real-time.
Minimize your liability from work orders with accurate, detailed, and well-organized inspection reports. Classify and customize work orders to enhance your ability to document and retrieve data for inspection records and statuses.
Improve response times to customer requests both in-person and online. Tag service requests to each department or team and establish automated workflows to quickly evaluate, assign and schedule related work orders. Automated communication workflows post work order ensure every customer is promptly notified when the issue is resolved.
Access dashboards and generate data-rich reports to pinpoint areas for improvement and streamline future service delivery. Analyze current performance, identify failures, and make informed decisions for all maintenance events – ensuring better allocation of time, labor, and materials.
Enhanced Features
Streamline your Patrols
Automatically manage routine patrols of road, sidewalk, and trail assets and track compliance with maintenance standards.
Stay connected with those you serve.
The Citywide Customer Portal allows your citizens to easily submit service requests online
At PSD Citywide, we understand the pressures that municipalities are faced with when they are expected to provide additional services to citizens without the option to increase staff capacity. Whether
The management of maintenance activities for municipal assets such as roadways, facilities, green space, etc. can present a unique set of challenges. Incoming service requests and work orders are often
The massive number of infrastructure intervention activities occurring in cities leads to detrimental social, environmental, and economic impacts on the community. Municipalities are experiencing high inefficiency and financial burdens imposed
In an increasingly digital age, the Citizen Portal stands as a transformative force in modern governance, revolutionizing how citizens interact with their local authorities when it comes to staying on
Implementing a computerized maintenance management solution (CMMS) is a strategic decision that has the potential to revolutionize how municipalities oversee and extend the life of their community assets. However, it’s
Effective tracking of these patrols and the documentation of essential information are vital for smooth municipal operations. The Municipality of Southwest Middlesex embraced Citywide Route Patrol, an enhanced feature of the Citywide Maintenance solution, and transitioned from their previous paper-based system to a sophisticated route management software solution.
Our team of experienced advisors and software implementation specialists are here to help you. Complete the form below to schedule a needs assessment call and start your maintenance journey today!
