360 Hours Saved
Since 2020, 320 service requests and above 2,000 work orders have been processed in the system. By transitioning to an efficient and user-friendly system.
$18,000 Saved Annually
An estimated $18,000 is saved by using digital work order software. This can be reinvested into public works so staff are more efficient with their time.
Happier, Efficient Staff
Staff have expressed their appreciation for the new software. Public works staff enjoy being able to add critical notes on certain activities and photos of the site.
Springwater is a small township in central Ontario, occupying a vast land area between Georgian Bay and Lake Simcoe. The Township of Springwater had only just begun implementing new maintenance management software when the pandemic hit Canada.
“The web-based application allows us to access the software from anywhere, even from our personal laptops from home. Because we can’t see each other face to face, it can be hard to get a hold of someone so we can put a request through Citywide Maintenance and follow-up through the software instead.”